Terms & Conditions

Last Updated: 20 February 2025

These Terms and Conditions (“Terms”) govern your participation in the Hengbot Sirius Kickstarter campaign (the “Campaign”) and the purchase of the Sirius product (“Product”) via the Kickstarter platform. By backing the Campaign or purchasing the Product, you agree to be bound by these Terms.

1. About the Campaign

The Hengbot Sirius Kickstarter Campaign is a crowdfunding project hosted on Kickstarter, where backers can pledge funds to support the development and production of the Sirius AI dog robot. This Campaign is being conducted by Hengbot, a company registered in [Location], and all backers agree to these Terms when participating in the Campaign.

2. Pledging and Backing the Campaign

Pledging: By backing the Campaign on Kickstarter, you commit to providing the pledged amount in exchange for the rewards outlined on the Campaign page. The rewards may include early access to the Sirius product, exclusive updates, or other benefits depending on your pledge level.
Backer Rewards: Rewards for backing the Campaign will be delivered in accordance with the projected delivery timeline provided on Kickstarter. Hengbot will make reasonable efforts to fulfill rewards, but delivery dates are estimates and subject to change.
Minimum Pledge: Each reward level has a minimum pledge amount, which must be met to receive the corresponding reward. The reward may not be delivered if the minimum pledge is not met.

3. Payment and Processing

Payment: When you pledge on Kickstarter, your payment will be processed through Kickstarter’s payment gateway. All transactions are subject to Kickstarter’s terms and conditions.
Currency: All pledges will be processed in the currency indicated on the Kickstarter Campaign page. Currency conversion rates may apply depending on your location.

4. Shipping and Delivery

Shipping Fees: Shipping costs are typically not included in the pledge amount and may be collected separately during the Campaign or after the Campaign ends.
Delivery Timeline: Hengbot will make best efforts to ship the Sirius product to backers by the projected delivery date provided on Kickstarter. However, backers understand that production and shipping timelines may be subject to unforeseen delays due to factors beyond Hengbot's control, including supply chain issues, manufacturing delays, or global events.
Customs and Duties: Backers are responsible for any customs duties, taxes, or fees associated with receiving the Sirius product in their respective countries.

5. Product Availability and Risks

Availability: The Sirius product is still in development, and the Campaign is intended to fund its production. Backers understand that there are inherent risks in crowdfunding, and the development of the Product may face unforeseen challenges.
Risks: By backing the Campaign, you acknowledge and accept the risks associated with supporting a crowdfunding project. While Hengbot will make every effort to produce and deliver the Sirius product, backers understand that unforeseen circumstances may result in delays, changes to the product, or other issues.

6. Intellectual Property

Ownership: All intellectual property, including but not limited to trademarks, logos, designs, patents, and copyrights related to the Sirius product, are owned by Hengbot.
Use of Content: By participating in the Campaign, backers grant Hengbot the right to use their names, images, and testimonials for marketing and promotional purposes related to the Campaign, product development, and launch.

7. Refunds and Cancellations

Campaign Cancellations: Kickstarter operates under an all-or-nothing model. If the Campaign does not reach its funding goal, all backers will be refunded their pledges.
Refunds: Once the Campaign is successfully funded, pledges are generally non-refundable. However, Hengbot will make every effort to resolve any issues with backers regarding defective products, incorrect orders, or similar concerns.
Cancellations: Backers may request to cancel their pledge before the Campaign ends. After the Campaign ends, cancellations are not typically possible.

8. Limitation of Liability

Product Use: By backing the Campaign and receiving the Sirius product, backers agree to use the product according to the instructions and warnings provided. Hengbot is not liable for any damages or injuries resulting from improper use of the product.
Indemnity: Backers agree to indemnify and hold harmless Hengbot, its employees, and affiliates from any claims, losses, or damages arising out of their participation in the Campaign, use of the product, or violation of these Terms.

9. Privacy

Your participation in the Campaign is subject to Hengbot’s Privacy Policy, which can be found on Privacy Policy page. By backing the Campaign, you consent to the collection and use of your personal data as described in the Privacy Policy.

10. Modifications to Terms

Hengbot reserves the right to modify or update these Terms at any time. Any changes will be posted on the Hengbot website and may also be communicated via Kickstarter updates. It is your responsibility to review the Terms regularly for any updates.

11. Governing Law and Dispute Resolution

These Terms will be governed by and construed in accordance with the laws of the United States. Any disputes arising from or related to these Terms or the Campaign will be resolved through binding arbitration in the United States, unless otherwise required by law.

12. Contact Information

If you have any questions about these Terms or the Hengbot Sirius Kickstarter Campaign, please contact us at:

Hengbot
Email: support@hengbot.com
Website: www.hengbot.com