Privacy Policy
Last Updated: 20 February 2025
At Hengbot, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, hengbot.com, and use our products and services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: When you make a purchase, create an account, sign up for our newsletter, or contact us, we may collect your name, email address, mailing address, phone number, payment details, and other relevant personal information.
- Usage Data: We automatically collect certain information about how you interact with our website, such as IP address, browser type, operating system, pages visited, and other usage data through cookies and similar technologies.
- Cookies: We use cookies to enhance your user experience, improve our services, and analyze website traffic. You can manage cookie preferences in your browser settings.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To process your orders and provide our services.
- To communicate with you regarding your account, orders, or any inquiries you’ve made.
- To personalize your experience on our website.
- To send you promotional emails, newsletters, or updates, if you’ve subscribed to them (you can opt-out at any time).
- To improve our website, products, and services.
- To comply with legal obligations and protect our rights.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers to perform services on our behalf, such as payment processing, shipping, and marketing. These third parties are contractually obligated to protect your information and use it only for the services they provide.
We may also share your information if required by law or to protect our rights, property, or safety.
4. Data Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to:
- Access, correct, or update your personal information.
- Request the deletion of your personal information, subject to certain legal exceptions.
- Opt-out of receiving promotional emails by clicking the unsubscribe link in our emails.
- Manage your cookie preferences through your browser settings.
6. Third-Party Links
Our website may contain links to third-party websites. These sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party sites you visit.
7. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Hengbot
Email: support@hengbot.com